**Lifetime Guarantee**
At BalisongButterfly.com, we stand behind the exceptional quality and craftsmanship of our handcrafted Balisong butterfly knives. Our dedication to excellence is why we are proud to offer a Lifetime Guarantee on all our knives. This guarantee is a testament to our confidence in the durability and artistry of our products, handcrafted in our Mundelein, IL workshop.
**Guarantee Coverage**
Our Lifetime Guarantee covers any defects in materials or workmanship, ensuring that your knife will be repaired or replaced at no charge. This coverage includes the functionality of the knife, the integrity of the materials, and the craftsmanship that goes into each piece.
**Limitations**
To maintain the validity of this guarantee, we ask that our knives be treated with the respect and care they deserve. This Lifetime Guarantee does not cover damage resulting from abuse, misuse, improper care, accidents, or normal wear and tear over time. Examples of abuse and misuse include, but are not limited to, using the knife as a pry bar, screwdriver, chisel, or using it in any way it was not intended to be used.
**How to Make a Claim**
If you believe your knife has a defect covered by our Lifetime Guarantee, please contact us directly through our website. We will provide you with instructions on how to send your knife back to us for evaluation. Upon receipt, our team of skilled craftsmen will assess the knife and determine whether the issue falls under our guarantee coverage.
**Our Commitment**
At BalisongButterfly.com, our commitment to quality and customer satisfaction is paramount. We believe in the craftsmanship of our knives and want you to feel confident in your investment. This Lifetime Guarantee is not just about repairs or replacements; it’s about our promise to deliver excellence and stand by our work for a lifetime.
Thank you for choosing BalisongButterfly.com, where every knife is a symbol of our dedication to craftsmanship, quality, and our customers.