We believe that owning a Balisong Butterfly Knife should be special – to us, that means that you love your Balisong Butterfly from the start, and that it serves you well for many years. Our Balisong Butterfly Knives Guarantee covers both.
45 Day Journey Guarantee
Experience the joy of owning Balisong Butterfly. If it’s just not the right fit for you, send it back for a refund or exchange within 45 days from the purchase. A few important details:
- Shipping Costs. Any shipping costs incurred above our standard free domestic ground shipping are non-refundable. However,
- Two Weeks. Once a return label is sent, it expires in 14 days, so don’t wait too long to send something back.
- Store That Box! Send back your product the way it came: .
- Your Initials? It’s Yours. Personalized products cannot be returned or exchanged.
- We Love a Good Gift. Gift cards (or products purchased with them) are non-refundable, but the product can always be exchanged.
- SALE ITEMS. Sometimes, we run really great deals to clean up inventory. These are marked as Final Sale, so be sure to enjoy your deal, as you cannot return or exchange those products.
For Returns, please go HERE.
Product Lifetime Use Guarantee
For the lifetime of your Balisong Butterfly Knife product, we will cover the repair or replacement (in our discretion) of any manufacturing defect in materials and workmanship. Please keep in mind that your lifetime is different than the product lifetime (though we know many dura knives owners who have had the joy of passing on their Balisong Butterfly knives to the next generation).
What doesn’t our Guarantee cover? Good question. Basically, we do not cover misuse or Abuse of knife.. for more detail contact us ..
For Warranty Claim Please Contact Us.