Terms and conditions

Welcome to BalisongButterfly.com. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully. If you do not agree, please do not use this site.

1. General Use of the Website

BalisongButterfly.com provides products, information, and services related to balisong and butterfly knives. By using this site, you confirm you are at least 18 years old or of legal age to purchase knives in your region.

You agree not to misuse our website, interfere with functionality, or attempt unauthorized access.

2. Product Purchases

When you place an order, you confirm that:

All information you provide is accurate

You are legally allowed to purchase and own a butterfly knife in your area

The product will be used responsibly and safely

We reserve the right to cancel any order if suspicious, incomplete, or flagged for restricted locations.

3. Legal Responsibility and Knife Laws

Customers are fully responsible for knowing local, state, and international knife laws before purchasing. Balisong Butterfly is not liable for orders confiscated by customs, shipping carriers, or law enforcement.

You agree to comply with all legal regulations regarding ownership, carry, and use of knives.

4. Pricing and Availability

Prices and product availability may change without notice. In rare cases of pricing errors or inventory mistakes, we reserve the right to cancel or adjust orders.

If an item is out of stock at the time of purchase, it may take 2 to 3 weeks for us to handcraft and ship your knife.

5. Shipping and Delivery

By placing an order, you agree to our Shipping Policy.

We are not responsible for:

Delays caused by carriers

Incorrect addresses provided by customers

Lost or stolen packages marked as delivered

Customs delays or fees

Tracking information is provided once your order ships.

6. Returns, Exchanges and Warranty

All returns, exchanges, and warranty claims must follow our published policies.

We do not accept returns for:

Engraved or customized knives

Used knives

Customer damage or misuse

Incorrect orders caused by customer error

Warranty applies only to manufacturing defects.

7. Payment and Security

All payments are securely processed through trusted third-party providers such as PayPal, Stripe, or Shopify Payments. We do not store full credit card details.

You agree to provide accurate billing information and authorize charges for your purchase.

8. Intellectual Property

All content on BalisongButterfly.com, including images, text, product designs, logos, and graphics, is the property of Balisong Butterfly. Unauthorized copying, reproduction, or redistribution is strictly prohibited.

9. Limitation of Liability

By using our website or purchasing our products, you agree that:

Balisong Butterfly is not liable for injuries, damages, or losses caused by improper knife use

Knives must be used responsibly and safely

You assume full responsibility for ownership and operation

Our products are sharp tools and must be handled with caution.

10. Order Cancellation

We reserve the right to cancel any order at our discretion, including:

Suspicious transactions

Payment failures

Restricted shipping locations

Policy violations

If canceled, you will be refunded promptly.

11. Updates to Terms and Conditions

We may update these Terms & Conditions at any time. Changes take effect immediately upon posting to this page.

Continued use of the site means you accept the updated terms.

12. Contact Information

For questions regarding these Terms & Conditions, please contact us at sales@balisongbutterfly.com.

Contact page