Privacy Policy
At Balisong Butterfly, your privacy and security are extremely important to us. This Privacy Policy explains how we collect, use, protect, and handle your personal information when you visit our website or place an order. By using BalisongButterfly.com, you agree to the practices outlined below.
Information We Collect
We collect information from you when you browse our website, create an account, place an order, or contact us for support.
We may collect:
- Name
- Email address
- Billing and shipping address
- Phone number (if provided)
- Payment information (processed securely through trusted third-party payment processors)
- Order history and preferences
- Technical data such as IP address, browser type, device information, and pages visited
We do not store full credit card details. All payments are processed securely through third-party gateways like PayPal, Stripe, or Shopify Payments.
How We Use Your Information
We use the information we collect to:
- Process and deliver your orders
- Provide customer service and respond to inquiries
- Send order updates, tracking details, and confirmations
- Improve website performance, layout, and user experience
- Prevent fraud and secure transactions
- Send promotional emails only if you opt in
Your information helps us offer better service and deliver your products safely and promptly.
How We Protect Your Information
We implement a variety of security measures to safeguard your data:
- Encrypted website (SSL/HTTPS)
- Secure payment gateways
- Restricted internal access to personal data
- Regular security audits and updates
Although no online system is 100% foolproof, we do everything reasonably possible to keep your information safe.
Cookies & Tracking Technologies
We use cookies to:
- Improve website functionality
- Analyze traffic and user behavior
- Save your preferences
- Assist with cart and checkout processes
You may disable cookies in your browser settings, but some features may not function properly.
Third-Party Sharing
We never sell or trade your personal information.
We may share limited data only with trusted third parties that help us operate our business, such as:
- Payment processors
- Shipping carriers
- Email service providers
- Analytics tools (e.g., Google Analytics)
These partners are required to keep your information confidential and secure.
Email Communications
We may send emails regarding:
- Order confirmations
- Shipping updates
- Customer support replies
- Optional promotions or product updates
You can unsubscribe from promotional emails at any time.
International Users
If you are located outside the USA, please be aware that your information may be processed in the United States. By using our site, you consent to this transfer.
Children’s Privacy
BalisongButterfly.com is not intended for individuals under the age of 18.
We do not knowingly collect personal information from minors.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of the site means you accept the revised policy.